Privacy Policy

Effective date: [08/08/2025]

Improve Supply Chain is a trading name of Improve Business Solutions Ltd, a company registered in England and Wales, which acts as the Data Controller for the information you provide through this website.

We are committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit https://www.improvesupplychain.co.uk or engage with us.

🔍 What Information We Collect

When you visit our website, we may automatically collect:

• Device Information: IP address, browser type, time zone, and how you interact with the site.

• Usage Data: Pages viewed, referring URLs, time spent on pages, and navigation patterns.

• Personal Information You Provide: Such as name, email address, organisation, phone number, or payment details when you fill out a form, sign up for a newsletter, or make a purchase.

We refer to all of this collectively as “Personal Data.”

🎯 Why We Collect Your Data

We process your data for the following legitimate purposes:

• To operate, maintain, and improve our website and services

• To communicate with you when you request support, resources, or downloads

• To send marketing communications (only with your consent)

• To analyse traffic and user interactions (to improve performance)

• To comply with legal obligations or regulatory requirements

We only collect data that is necessary, and we do not sell your information to third parties.

📬 Your Rights Under GDPR

If you are a UK or EU resident, you have the right to:

• Access the data we hold about you

• Correct or update inaccurate information

• Request data erasure (“right to be forgotten”)

• Restrict or object to processing

• Request data portability

• Withdraw consent (if processing was based on it)

• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise these rights, contact us at: clients@improvesupplychain.co.uk

🌐 Third-Party Links & Services

Our website may contain links to third-party websites or services we do not control. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

🔐 Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no online system can be completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

🌍 International Data Transfers

If you are located outside the UK, please note that your data may be processed in countries such as the United States or Canada. We ensure that such transfers are done in compliance with applicable data protection laws and appropriate safeguards.

⚖️ Legal Obligations

We may disclose your data when required to do so by law, court order, or other governmental or legal authority, or when such disclosure is necessary to protect our legal rights or the safety of users and the public.

📧 Contact Us

If you have questions about this policy or wish to exercise your rights, contact:

Improve Business Solutions Ltd (T/A Improve Supply Chain)
Email: clients@improvesupplychain.co.uk
Registered in England & Wales: Company No 10421419
Registered Address: Unit 35 - Batley Enterprise Centre, 513 Bradford Road, Batley, WF17 8LL

🍪 Cookie Policy

We use cookies to improve user experience, track analytics, and offer relevant content. For more details, please refer to our Cookie Policy.